Information about passengers’ rights while travelling to the islands, including the Cyclades,  who use ferry services, travel agencies, car rentals, accommodation and shopping in and out of the lodging, can be found in leaflets available at all Greek ports,  provided by the Μinistry of Maritime Affairs and Insular Policy.

In addition, the leaflet includes the detailed description of the rights of foreign visitors to Greece, with instructions for easy access to the authorities and for filing complaints and bringing a claim to the courts.

This leaflet  provides statistic data from the tourist seasons of 2015 and 2016, based in complaints presented by travelers and the authorities’ response to them.

The ministry recommends to the affected travelers to make use of the indicated friendly solutions in order to solve matters,  because they turn up to be «easier and without cost».